Refund & Return Policy

1. Returns

Due to the perishable and homemade nature of our pickles, we generally do not accept returns of opened products. However, we make exceptions for:

• Product received damaged or broken
• Wrong item delivered
• Product quality significantly different from described
• Seal was broken on delivery

2. How to Request a Refund

1. 1Contact us within 48 hours of receiving your order via WhatsApp at +91 84352 32987
2. 2Share photos/videos of the issue — damaged packaging, wrong product, etc.
3. 3We will review your request and respond within 24 hours
4. 4Approved refunds are processed within 5–7 business days to the original payment method

3. Refund Timeline

4. Non-Refundable Cases

• Change of mind after the order is packed/shipped
• Taste preferences (our products are authentic — spice and flavour intensity are as described)
• Requests made after 48 hours of delivery
• Products returned without prior approval

5. Cancellations

You can cancel your order within 2 hours of placing it, provided it hasn't been packed yet. To cancel, WhatsApp us immediately with your Order ID. Once the order is packed, cancellation is not possible. Prepaid orders cancelled before packing will receive a full refund within 5–7 business days.

6. Contact for Refunds